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Database user is locked

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I have a java application running on the HCP platform which uses the HANA DB, and every few days I get the error "SAP DBTech JDBC: [416]: user is locked; try again later: lock time is 1440 minutes". I can connect to the DB directly from Eclipse, but the Java app is unable to connect. And there's nothing I can do for 24 hours. I tried restarting the application but that didn't help.

Why does it happen? And how can the user be unlocked?


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